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More Honesty, Less Snark: How Consumers Want Brands to Act on Social Media
More Honesty, Less Snark: How Consumers Want Brands to Act on Social Media

Most consumers want brands to be honest and friendly on social media, not snarky and trendy, according to r...

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The Content Trap: When Content Becomes a Commodity (and Three Ways to Break Free)
The Content Trap: When Content Becomes a Commodity (and Three Ways to Break Free)

Everyone is publishing content today, at a blinding rate, and your undifferentiated content is getting lost...