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Loyalty, Retention, Relationships: What's Really in It for Your Customers?
Loyalty, Retention, Relationships: What's Really in It for Your Customers?

In marketing, we talk nostalgically about the "corner store" as the epitome of customer relationships. But ...

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The State of E-Commerce Personalization: Budgets, Trends, and Challenges [Infographic]
The State of E-Commerce Personalization: Budgets, Trends, and Challenges [Infographic]

Dear [first name] isn't enough... Today's personalization encompasses not just email fields but the entire ...